The Computer Aided Dispatch (CAD) system is a critical component to our agency’s efficiencies and efforts. It allows the Emergency Communication Officers (ECO) to enter all requests for public safety assistance for dispatch to the appropriate responding agency and units. The CAD system provides up to date information to the responders, tracks the status of available units and provides the Communications Officers with recommendations for a responding unit and level of response.
The CAD system has address advisories to provide warnings to patrol units and emergency contact information for businesses and some residential buildings. The system provides access to business information such as emergency contacts, business hours, on-site hazards and on-site phone numbers.
The Records Management System automatically stores the information received from the CAD and provides the ability for police and fire agencies to create reports, view events and export data for reporting on calls within Blaine County.